Insurance investigators, SIU teams, and risk management firms regularly need interpreters for three key types of examinations: examinations under oath (EUOs), independent medical exams (IMEs), and recorded statements. Here’s what each involves and why accurate interpreting matters.
What Is an Examination Under Oath (EUO)?
An EUO is a formal, recorded interview conducted under oath, typically requested by an insurance company as part of investigating a claim. It’s governed by the terms of the policyholder’s insurance contract rather than court rules. Insurers use EUOs to gather sworn testimony about the circumstances of a claim before deciding how to proceed.
What Is an Independent Medical Exam (IME)?
An IME is a medical evaluation performed by a doctor chosen by the insurance company (rather than the claimant’s own physician) to assess an injury or condition related to a claim. When the claimant doesn’t speak English fluently, an interpreter ensures the exam findings accurately reflect what the claimant reports about their symptoms and history.
What Is a Recorded Statement?
A recorded statement is an interview — often conducted early in a claims investigation — where a claimant, witness, or other involved party answers questions about an incident. These are frequently taken by phone or in person and can happen on short notice, which is why having a reliable interpreter on call matters.
Why Language Access Matters in Investigations
Inaccurate interpreting during an EUO, IME, or recorded statement can create ambiguity in the record — which matters when that record may later be used to evaluate or dispute a claim. A skilled interpreter renders what’s said accurately and completely, without adding, omitting, or softening content, so the record reflects what the person actually said.
What to Expect When You Book an Interpreter
We work directly with insurance SIU teams, risk management firms, and private investigators handling claims, often on short notice. In person, we cover primarily NYC, with Long Island also covered; remote interpreting by phone or video is available nationwide. Our most frequently requested languages are Spanish, Mandarin, Cantonese, and Hindi, with additional languages available on request.
Related: EUO Interpreter in NYC, IME Interpreter in NYC, and Field Investigation Interpreter in NYC.
Book an Interpreter for Your Investigation
Call (718) 496-9129 or email inquiries@interpret.agency — we’re available 7am–7pm, 7 days a week. Learn more on our